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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Sutton

March 26, 2024

5  out of  5 rating by Jamie Sutton
"Misty was an absolute pleasure to work with! I know I sent her 500 emails with every question possible and she answered each and every one quickly and professionally. I was paying 3 different insurance companies and Misty got us rolled into one with State Farm. I can't recommend this Insurance Agency enough!"
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Marge Massey

March 11, 2024

5  out of  5 rating by Marge Massey
"Tharsis Dinzey of the Shane Dekle State Farm Agency in Athens was most deliberate and patient with me about explaining how to make bundling my home owners and auto coverage work best for me financially. At his suggestion, I am taking a defensive driving review course and have downloaded the Drive Safe & Save app. By switching to State Farm, Mr. Dinzey has helped me to compare apples to apples resulting in a considerable annual savings."
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March 11, 2024

5  out of  5 rating by Anna
"Very friendly, very helpful staff. Always easy to reach them on the phone. They are my neighborhood, insurance agent!"
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Oana Beldeanu

February 19, 2024

5  out of  5 rating by Oana Beldeanu
"Tharsis was so friendly and helpful in walking me through different policies and what they meant. He made sure I got the best rate for my needs and handled everything so efficiently. Thank you so much for all your help!"
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Jay Holland

February 5, 2024

5  out of  5 rating by Jay Holland
"Tharsis Dinzey couldn’t have contacted me at a better time save me hundreds of dollars at a great time thanks."
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January 25, 2024

5  out of  5 rating by chey
"Quick and efficient! Misty always takes great care of me, highly recommend!"
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Jim Thompson

January 25, 2024

5  out of  5 rating by Jim Thompson
"My wife and I were late in getting our vehicles registered in Georgia after moving from Florida, and Mr. Dekle’s office was extremely helpful in expediting the registration process. In addition to ensuring our vehicles with Mr. Dekle’s State Farm office, we also obtained our homeowner’s insurance from the same office. That process was both fast and professional, which my wife and I greatly appreciated."
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Sean Madderra

January 25, 2024

5  out of  5 rating by Sean Madderra
"These guys are awesome. I worked with Tharsis Dinzey. He was a very relaxed guy and gave me the low down on everything. His explanations were helpful and he got me a great deal. Definately going to be using this office as long as I'm in Athens."
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Lynnette Merk

December 12, 2023

5  out of  5 rating by Lynnette Merk
"Ashten is absolutely precious, very helpful, and answers any questions I may have. Bubbly personality. We are so proud of her ! Great asset to SF!"
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Pam Ingraham

December 1, 2023

5  out of  5 rating by Pam Ingraham
"Ashten McDaniel truly is the best agent in my opinion with Shane Dekle State Farm Ins. I have never called her with a question that she didn't have the answer I needed and she is such a delightful young lady to talk to. She really cares about her clients. Pam Ingraham"
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Mandi Best

November 29, 2023

5  out of  5 rating by Mandi Best
"Always helpful! Always there when I need them! Great group to work with! Couldn’t be more pleased with my service!"
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Sheila Green

November 17, 2023

5  out of  5 rating by Sheila Green
"I had the pleasure of being assisted by Ryley Tedford. He was friendly, pleasant, knowledgeable, and efficient. He was able to answer all of my questions and start my new policy in a very timely manner. I am very pleased with the rates State Farm quoted and provided for my auto insurance."
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Cheeka Bell

November 15, 2023

5  out of  5 rating by Cheeka Bell
"I have a dealt with Shane Dekel State farm insurance for several years and have always been very pleased anytime I've needed them they are always there. I would definitely recommend them for their friendliness and quality of work."
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Jake Thomas

August 3, 2023

5  out of  5 rating by Jake Thomas
"I just got done working with Shane and his team. The process was wonderful! Prompt, professional, and personal! Give Shane and the team a call!"
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Heather Tenney Roper

March 8, 2023

5  out of  5 rating by Heather Tenney Roper
"I’ve used Shane’s office for over 8 years now and highly recommend! The staff is top notch (especially Misty!) and they are always there to answer all of my questions. Misty is a delight to work with and extremely helpful and caring. I always know Shane and Misty will answer my calls when I need them. Highly recommend!"
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Maria Rogel

December 9, 2022

5  out of  5 rating by Maria Rogel
"Exelente servicio 👍"
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Wanda Cooper

December 5, 2022

5  out of  5 rating by Wanda Cooper
"I gave five stars based on the services I received before Mike went on to glory, I received nothing short of excellent service since being a State Farms customer, so when State Farms tried to relocate me to another agent (office) after Mike's passing I, wanted to stay with the Dekle family because, if Shane is as caring and professional as his father was then in my eyes, State Farms will still be like a good neighbor, I truly am looking forward to meeting Shane one day Sincerely a customer of over 30yrs Mrs Wanda Cooper"
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Jessica Finley

October 11, 2022

5  out of  5 rating by Jessica Finley
"The staff is easy to work with, helpful with any questions or concerns I have had, and friendly!"
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Mike Wells

September 30, 2022

5  out of  5 rating by Mike Wells
"Great service. Always friendly. Always willing to answer any questions and will educate you on your insurance needs."
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Elizabeth Tucker

September 29, 2022

5  out of  5 rating by Elizabeth Tucker
"Leah Knox and Ashten Mcdaniel did a wonderful job getting me a better auto insurance rate. The change over to State Farm was quick and easy. Thanks for helping me out!"
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Jessica Reynolds

September 11, 2022

5  out of  5 rating by Jessica Reynolds
"Always very helpful and accommodating"
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Alex Lord

August 31, 2022

5  out of  5 rating by Alex Lord
"From time to time I bring some pretty ridiculous scenarios to the table for insurance needs from Dekle State Farm and team. They treat every situation with utmost respect and spend as much time on each one as if I were some big wig client. Misty is very knowledgeable about the business and goes the extra mile every time. Would recommend this team to anyone with insurance needs."
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April 29, 2022

5  out of  5 rating by deepsleepdiver
"Even though i moved away from town i find it difficult to want to go into any other insurance provider. The team over at Shane Deckle - State Farm Insurance do everything they can to make you feel apart of the family."
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mary padgett

February 2, 2022

5  out of  5 rating by mary padgett
"Great customer service"
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susan zalac

January 30, 2022

5  out of  5 rating by susan zalac
"Shane and his team are wonderful. Unfortunately, I've had both a roof and an automobile claim, and in both situations, I received A+ service. Misty is especially great!! I highly recommend them!"