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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ALBERTO MARTINEZ

ALBERTO MARTINEZ

September 27, 2024

5  out of  5
rating by ALBERTO MARTINEZ
"Excelente gestión, trasmiten confianza y honestidad. Sus recomendaciones son siempre en Pro del beneficio del cliente. Los recomiendo ampliamente. Gracias Tharsis."
We responded:
"Tharsis try's very hard to focus on the best interest of the customers. We appreciate your business and your trust in our office! Thank you, Alberto! "
Profile photo of Allison Gaines

Allison Gaines

September 17, 2024

5  out of  5
rating by Allison Gaines
"Always understanding and help u learn more"
We responded:
"Hi Allison, one of our goals is to give our customers the knowledge they need in order make the informed decisions to best protect themselves and what they work hard for. Thank you! "
Profile photo of Paige Brooks

Paige Brooks

September 12, 2024

5  out of  5
rating by Paige Brooks
"I told the agent Tharsis Dinzey what I needed and he did everything in his power to guarantee I got the best coverage for what I can afford!"
We responded:
"Great to hear that Tharsis was able to take care of your insurance needs! We appreciate your business page!"
Profile photo of Randall Dillard

Randall Dillard

September 10, 2024

5  out of  5
rating by Randall Dillard
"I’ve been a customer for a while now..Misty and Ashton has always been there to help resolve any problems that I’ve had..Good customer service."
We responded:
"We strive to exceed customer expectations and are happy to hear that you're pleased with Misty and Ashten! We truly appreciate your business! and"
Profile photo of Kendall Mccurdy

Kendall Mccurdy

September 3, 2024

5  out of  5
rating by Kendall Mccurdy
"I really enjoyed my experience with this office. Misty was especially phenomenal at helping me make the switch to state farm. She was very helpful in helping me understand my coverages and any gaps in coverage I might have."
We responded:
"We are thrilled to hear you had a nice experience with Misty! We strive to educate our customers on the risks they face so that they are ablet to make informed decisions on what is best for them. Thank you so much for your business! "
Profile photo of Laura Davis

Laura Davis

September 3, 2024

5  out of  5
rating by Laura Davis
"Mr. Dekle supports local nonprofit organizations and local businesses!"
We responded:
"Hi Laura! As a small local business ourselves, we feel it's important to support the non-profits and local businesses in our community. Thank you for your support!"
Profile photo of Peggy Waller

Peggy Waller

August 31, 2024

5  out of  5
rating by Peggy Waller
"What a good crew. Every time, Misty always helps me with anything I may need. Good rates as well"
We responded:
"Thank you Peggy, we strive to exceed customer expectations! We really appreciate your business! "
Profile photo of Tricia Clearman

Tricia Clearman

August 30, 2024

5  out of  5
rating by Tricia Clearman
"Great staff! Had an awesome experience with this office"
We responded:
"Hi Tricia, we're thrilled to hear you're pleased with you experience with our office. Thank you for your business! "
Profile photo of Cliff Shelton

Cliff Shelton

August 22, 2024

5  out of  5
rating by Cliff Shelton
"Absolutely fantastic staff. They've helped me with whatever I needed, especially with the switch from a different insurance company. They also have helped me find ways to keep my family's cost down, and help with requests from the auto lien holder. I have rarely had such great customer service, and I highly recommend this office!"
We responded:
"Thank you for your business, Cliff! Great to you we're taking care of your needs and providing great service! "
Profile photo of Kadi Tate

Kadi Tate

August 12, 2024

5  out of  5
rating by Kadi Tate
"Tharsis was well spoken. He was able to quickly yet carefully give me information that I asked for and seamlessly added in discounts and other beneficial information."
We responded:
"Hi Kadi! We are pleased to hear Tharsis was able to assist you in a manner to your liking. We appreciate your business! "
Profile photo of Monica Perry

Monica Perry

August 7, 2024

5  out of  5
rating by Monica Perry
"Tharsis Dinzey was super helpful, honest, and got it done quick!"
We responded:
"Thank you for your business, Monica! Glad we were able to take care of you. "
Profile photo of Christy Phillips

Christy Phillips

July 31, 2024

5  out of  5
rating by Christy Phillips
"So far my experience with State Farm and the office of Shane Dekle has been wonderful. I had 2 unprofessional experiences with other companies and decided to just go online and attempt to get a quote on my on. I did so and then received a message stating that it wasn't able to give me a quote via the website and that an agent would have to call me. I already had a bad feeling that this was going to be horrible experience # 3 of the week. Thank Goodness it WAS NOT!!! Tharsis called me within 2 minutes and in a total of about 30 minutes, I had better home and auto coverage and a better price than I had been paying with my current company in which I had been with for almost 15 years. Would certainly recommend using them and feel as if I will continue to have a good relationship using them as my insurance company/agent."
We responded:
"Hi Christy! That makes us so happy to hear. We always strive to exceed customer expectations. We very much appreciate your business and your recommendation! Take care "
Profile photo of Selected Style

Selected Style

July 25, 2024

5  out of  5
rating by Selected Style
"They made sure that I have the best coverage for me to be able ride comfortably"
We responded:
"So glad we were able to help! "
Profile photo of Abneliasin Rosario

Abneliasin Rosario

July 22, 2024

5  out of  5
rating by Abneliasin Rosario
"Great staff, great service"
We responded:
"We strive to provide excellent service to our customers. Thank you for your business Abneliasin! "
Profile photo of Debbie Eickhoff

Debbie Eickhoff

July 12, 2024

5  out of  5
rating by Debbie Eickhoff
"These guys are the best!!! Very easy to work with and always quick to respond to any questions I have. Appreciate their team!!!"
We responded:
"Thank you so much Debbie! We try really hard to exceed expectations. We truly appreciate your business! "
Profile photo of Kimberly Brady

Kimberly Brady

July 12, 2024

5  out of  5
rating by Kimberly Brady
"Misty and Ashten have always gone above and beyond to help me with all my coverage questions and needs!"
We responded:
"We are grateful for your business Kimberly and thankful you are happy with our service! "
Profile photo of Lauren Joplin

Lauren Joplin

June 17, 2024

5  out of  5
rating by Lauren Joplin
"Shane Dekle’s office has always been more than helpful. I have been one of their clients for years and the staff here are always very kind, responsive, and they truly make the effort to assist with any situation. Misty is truly exceptional with her knowledge and expertise. She genuinely seeks to help clients understand their options and spends time thoroughly answering questions. I really appreciate having a team like this available to me. Thank you!"
We responded:
"Thank you Lauren. We truly appreciate your business! Our goal is to help people find the right balance of insurance to fit their needs. This requires helping clients understand the risks they face and the options they have to cover those risks if they are a concern. We are grateful for Misty and grateful you are happy with our service. Thank you again for your business! "
Profile photo of Richard Stone

Richard Stone

June 13, 2024

5  out of  5
rating by Richard Stone
"Extremely helpful in combining policies to get the best discount."
We responded:
"We appreciate your business Richard and the 5 star review!! Glad we were able to help you!"
Profile photo of Sheena Henslee

Sheena Henslee

May 17, 2024

5  out of  5
rating by Sheena Henslee
"Very nice people. Very polite and understanding. Willing to go above and beyond to help in any way they can."
We responded:
"Thank you Sheena! We try to go above and beyond. We appreciate your business. "
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Emily Benson

May 13, 2024

5  out of  5
rating by Emily Benson
"Wonderful experience with great friendly people!! Highly recommend using them!"
We responded:
"Hi Emily! We try hard to exceed expectations. Thank you for your business!"
Profile photo of Renee Gardner

Renee Gardner

May 11, 2024

5  out of  5
rating by Renee Gardner
"I called my local State Farm agent because I was having trouble getting my drive and safe working. They walked me through the setup. Dekle was not even my agent. I have changed to Dekle as my agent. Their office is amazing."
We responded:
"Glad we were able to assist you with Drive Safe and Save! Thank you for your business!"
Profile photo of Jamie Sutton

Jamie Sutton

March 26, 2024

5  out of  5
rating by Jamie Sutton
"Misty was an absolute pleasure to work with! I know I sent her 500 emails with every question possible and she answered each and every one quickly and professionally. I was paying 3 different insurance companies and Misty got us rolled into one with State Farm. I can't recommend this Insurance Agency enough!"
We responded:
"Hi Jamie! Thanks for sharing your experience with Misty and our office. It makes our day when we hear positive feedback. Thank you for your business! "
Profile photo of Marge Massey

Marge Massey

March 11, 2024

5  out of  5
rating by Marge Massey
"Tharsis Dinzey of the Shane Dekle State Farm Agency in Athens was most deliberate and patient with me about explaining how to make bundling my home owners and auto coverage work best for me financially. At his suggestion, I am taking a defensive driving review course and have downloaded the Drive Safe & Save app. By switching to State Farm, Mr. Dinzey has helped me to compare apples to apples resulting in a considerable annual savings."
We responded:
"Hey Marge, Thank you for your business! So glad to hear you were pleased with Tharsis's help. "
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Anna

March 11, 2024

5  out of  5
rating by Anna
"Very friendly, very helpful staff. Always easy to reach them on the phone. They are my neighborhood, insurance agent!"
We responded:
"Hi Anna! We strive to provide friendly and knowledgeable service to our customers. We appreciate your business!"
Profile photo of Oana Beldeanu

Oana Beldeanu

February 19, 2024

5  out of  5
rating by Oana Beldeanu
"Tharsis was so friendly and helpful in walking me through different policies and what they meant. He made sure I got the best rate for my needs and handled everything so efficiently. Thank you so much for all your help!"
We responded:
"Thank you for your business Oana! So happy you were pleased with Tharsis's help! "