State Farm® Insurance Agent Shane Dekle

"The team at Shane's office is great. Only issue I have is that I have been waiting for approval for a windshield replacement for 14 days. I know it is out of their hands. This is a corporate issue. However, it should not take over 2 weeks to get a new windsheild. Shane's team did all they could and as of 8/5/2026 my windshield is replaced. The team walked me through the whole process calling and making sure all went well. I really appreciate Shane's office and the follow up. 5 stars"

"Hello My name is Errick Bryant a present customer/client with Shane Dekle State Farm Insurance.I sincerely am so grateful that I am associated with this awesomely amazing company. They genuinely appreciate there clients in such a concerned & caring way all the time.If you have issues or need to speak to someone they are always their to listen!! Thanks so much for all you do for your customers!"

"State Farm is always so helpful with any services needed. I can always rely on them. Great customer service as well."

"EACH TIME I CALL WITH A QUESTION &/OR TO MAKE A PAYMENT, THE STAFF ALWAYS ARE COURTEOUS & FRIENDLY. MOST GRATEFUL FOR THEIR EAGERNESS TO HELP. APPRECIATE ALL THE HARD WORK & EFFORT PUT FORTH ON BEHALF OF MR. DEKLE & HIS STAFF. THE PATIENCE & PROFESSIONALISM EXHIBITED IS VERY EXCEPTIONAL. 🤗 KEEP UP THE GOOD JOB!!! - A VERY SATISFIED CUSTOMER"

"They are always so friendly and helpful."

"I have been extremely satisfied with the prompt, personalized, and cheerful communication I have received from this office, especially from Misty Scarborough. Several times I have had "dumb" questions but am never made to feel like I am interrupting or being a burden. I like that when I have a weird situation that doesn't exactly fit the textbook explanation, Misty has offered to document her response so that there is no question in the future. It is rare to receive this level of support and care."

"Great customer service and awesome, affordable quotes."

"Thank you Tharsis your excellent services"

"Everyone in this office is so helpful and filled with personality which when I am buying car insurance I need humor and a great price. They have both!! I did business with Tucker and Camille! Excellent representatives of State Farm, AND I got a super good rate!!! Thanks to all!"

"I habe always been with state farm and they have done a wondenfull job amd with mr Shane and his team they always seem to get the job done correctly"

"Did great on saving me money thank you so much"

"Tharsis was extremely helpful. Tharsis was
Knowledgeable and thorough when talking to me about StateFarm ins , the company’s long standing history in Athens and surrounding area and we have heard about this agency’s great reputation. We are new to the area and referred by a dependable resource. I recommend you give them a call."

"Had a very expensive repair under the hood of my car from a rodent chewing through several things. Shane Dekle State Farm came through covering it under my comprehensive car insurance. Been with State Farm for 60 years. Always reliable, professional, and caring. State Farm is always there!"

"I believe it’s not just about getting discounts, but about receiving guidance and support; Tharsis Dinzey’s work was excellent, and I recommend working with them."

"Muy buen servicio buena atención al cliente"

"Shane, Camille and Tucker helped me all the time. They always called me and doble check I have a good service"

"They are really helpful and quick to service."

"Agents are always personable and helpful. I feel well taken care of when I contact them for assistance."

"Excellent service! Tharsis Dinzey is well-versed in the business of insurance. He helped us save $500 per month. I highly recommend State Farm!"

"Tharsis was great!"

"An agent from State Farm insurance contacted me by texts and phone calls as I was looking for home and auto insurance online a few weeks ago. I had a great experience when I spoke to the agent on the phone. The type was patient, courteous and demonstrated good customer service skill. He took time to check all possible quotes according to what I felt I can afford, made the best possible suggestions and advices. I feel that I was offered a very good and affordable coverage for both, my home and my car.
I had auto insurance with State Farm before (2019 to 2023). I ended the insurance because I wanted to add the car to my home insurance. I returned to this company because I feel the service was always great, and the agents provide exceptionnel service.
I would gladly recommend State Farm to anyone who is looking for Insurance coverage."

"Misty was an absolute pleasure to work with! I know I sent her 500 emails with every question possible, and she answered each and every one quickly and professionally. I was paying 3 different insurance companies and Misty got us rolled into one with State Farm. I can't recommend this Insurance Agency enough!"

"Absolutely fantastic staff. They've helped me with whatever I needed, especially with the switch from a different car insurance company. They also helped us to find ways to keep my family's cost down. They even went above and beyond by helping my son and I get a claim for his totaled car moving - often checking up when we hadn't heard anything. I have rarely had such great customer service, and I highly recommend this office."

"I just recently changed insurance companies after many years now. State Farm not only beat the price of My old insurance company, but they also told me about all of the discounts. They offered to keep my premiums lower and they have been super helpful and all aspects of the process. Every time I call the office all of their employees go out of their way to make sure that I am satisfied before our call has ended. They are a great company."

"No problems at all , transition very smooth"